Cookie consent
PRIVACY POLICY
GPRD and ePrivacy Directive
The General Data Protection Regulation (GPRD) and ePrivacy directive is a European privacy law that went into effect in May 2018. It regulates how personal data of individuals in the EU can be collected, used, and processed. The law impacts European companies and any business that targets European individuals, or collects, uses, or processes the personal data of European individuals regardless of where the business is located. Essentially, this means the GDPR will apply to most organisations that process personal data of EU individuals, regardless of where they are established and regardless of where their processing activities take place.
Who we are
Aqua Design Studio is a digital design agency based in the UK who creates SVGs (cutting images) and PNG images for printing/sublimating, and it is committed to protecting the data we collect from you.
This privacy policy explains how we use and protect any personal information that you provide directly to us, whether online or by email. We want to make it as easy as possible for you to direct how we use your information and how we communicate with you. You are always in control of how we communicate with you, and you can opt in or out, or change your preferences at any time.
This privacy policy will be updated from time to time, so you may wish to check it each time you submit personal information to us. We will keep you informed if there are any changes to the way we process your personal data in the future, and the date of the most recent revisions will appear at the bottom of this page.
The data we collect and how we use it
Cookies on our website
Aqua Design Studio’s website uses strictly necessary cookies (logging of session data) and functional cookies. These are required for the website to function properly and are to help you in your interactions. These cookies do not contain personal identifiable information, but they may use your IP address to determine where in the world you are accessing our website from, track page visits, and remember your preferences such as items in your basket, or remember your username to enable you to log-in securely to our website.Â
Our cookie policy outlines why cookies are necessary, and why we need consent from you before you can browse through our website.
Embedded content from other websites / third-party cookies
We embed content from third-party websites and platforms, for example: links to our social media channels, videos and use affiliate links to other reputable websites and platforms of interest. Embedded content from other websites behaves in the exact same way. When you use these links, you will leave our website, and you should note that these websites will have their own cookie policy and privacy policy.
The websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. We are not responsible for the protection and privacy of any information you provide whilst visiting those websites, particularly those not governed by EU law and GPRD compliance outside the EU. We therefore recommend that you consult the privacy policy and cookie policy applicable to the website in question.
With any website, you can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may however prevent you from taking full advantage of the website.
Submission of contact forms and/or emails
Anyone visiting Aqua Design Studio can submit a contact form or email. We will only ever use personal information submitted via an online contact form or an email to respond to a query.Â
Signing up to newsletters / offers
Anyone visiting our website can sign up to receive newsletters and offers. Aqua Design Studio will only send correspondence and offers as per the preferences expressed by you on the sign-up form. You can unsubscribe from these at any time from within the email you receive, or by emailing michelle@aquadesignstudio.co.uk. Your information will not be shared with any third-parties unconnected with Aqua Design Studio.Â
Customer registration and login
All users are required to register for an online account and need to login before they can make a purchase or download anything from Aqua Design Studio. You will be asked to provide essential personal information such as a username and email address. The reason we do not offer guest checkout is because we want you to be in control over the personal data that you choose to share with us.Â
We use encryption on our website to identify human and bots apart, and to help protect the website from unwanted spam and abuse. The website is set up with a two-step verification when you register for an account, and uses reCAPTURE software each time that you login.Â
Passwords can be reset or updated anytime by the user. If you request a password reset, your IP address will be included in the reset email.
Making a purchase / data retention
Aqua Design Studio is required to keep and retain certain personal data for accounting purposes, and for legal and regulatory obligations. Data stored securely may include, but is not limited to, a contact name or a company name, postal address, contact email address and/or telephone number. All users can see, edit, or delete their personal information at any time (except they cannot change their username).Â
It is recommended that accounting records and working papers / invoices are kept for at least 7 years from the end of the last company financial year they relate to, or such longer period as the rules of self-assessment may require, which reflects the statute of limitations. Unlike other countries, the United Kingdom has no statute of limitations, so we may store personal information up to 10 years.
Payments and security of card details
Card details are never stored by us. Aqua Design Studio provides different payment gateway systems such as Stripe and PayPal, who are subject to strict security policies. These payment methods allow you to use your preferred payment method, giving assurance that your payments are validated and are processed securely without forwarding your account or card details onto Aqua Design Studio.Â
If you choose to save your card details to make checkout easier and faster in the future, these are stored securely with your chosen payment gateway partner. Card details are encrypted and comply with the Payment Card Industry Data Security Standard (PCI DSS). Where payments are offered from third-party systems, you do however need to check the cookie policy and privacy policy of that third-party.Â
Leaving reviews and comments on our website
Only logged in users can leave comments on our website. To leave a product review, a user needs to have purchased a digital product.Â
We collect the data shown in the comments form, and also the user’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it.  A Gravatar (more commonly known as an Avatar) is a user’s image that appears beside their name that follows them as they browse and comment on avatar-enabled websites, for example: Google. After approval of your comment, your profile picture will be visible to the public in the context of your comment.
You can view the Gravatar service privacy policy is available here. Â
Compliance with the law and best practice
We believe that our followers and clients will expect to hear from us if they have signed up to receive offers or a newsletter. If you have provided an email address, we will only contact you by email if you have given us permission to do so.
Disclosure of information
Aqua Design Studio does not share any information submitted through this website with any third-parties. Â If you have opted into receiving information from Aqua Design Studio, you will always have an opportunity to unsubscribe at any time from within the email you receive, or by emailing michelle@aquadesignstudio.co.uk.
We will never sell your data to a third party or swap it with a third party. Â We will never publish your data, nor will we pass information on to trusted partners to do some specialist processing work, such as a digital marketing organisation. Â Partners who offer digital marketing need comply with Data Protection laws.
Your rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases.
Below is a rundown of data subjects’ privacy rights:
- The right to be informed about the collection and use of personal data
- The right of access to obtain a copy of personal data, as well as other supplementary information
- The right to rectification of personal data if it is inaccurate or incomplete.
- The right to erasure where personal data is no longer necessary in relation to the purpose for which it was collected or processed
- The right to restrict processing personal data in certain circumstances
- The right to data portability which allows individuals to obtain and reuse personal data for their own purposes across different services
- The right to object to an organisation processing (using) your personal data at any time
- Rights in relation to automated decision making and profiling
Controlling your information
You are entitled to request us to erase any personal data we hold about you under EU General Data Protection Regulation (GDPR).
If you want to get in touch about the information we hold about you or do not agree to the processing of your data according to this privacy policy, please let us know by email, or complete a right to erasure request form and forward it by email. If you believe that any information we are holding on to is incorrect or incomplete, please send an email to michelle@aquadesignstudio.co.uk.
We will correct any inaccuracies promptly. You can also ask us to erase some or all of your information and to limit the processing we undertake, or you can object to it.  We will respond within 30 days of receipt of your request. Itwill be helpful if you can give us as much detail about yourself as you can, to enable us to find your records.
Important: If you have created a user account and have purchased digital products under that account name, and request for your account to be erased, you will lose all access to your purchases and downloads. It is therefore advisable that you ensure you download everything beforehand, as we will not be able to recover the information.
Please note, by using the above links, you will be leaving our website, and will be taken to https://gdpr.eu
Last updated: August 2022
